Welcome to the website operated by Paultre Cleaning Supply LLC (“we,” “us,” or “our”).
These Terms & Conditions govern your access to and use of our website and your purchase of products offered through it. By accessing our website or placing an order, you agree to these terms, subject to any rights that cannot be waived under applicable law.
Please read these terms carefully before using our website.
1. Eligibility and Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.
You must provide accurate and complete information when placing an order or contacting us.
You may not use our website to engage in fraudulent activity, interfere with website operations, attempt unauthorized access, distribute malicious software, or violate applicable laws or the rights of others.
2. Products and Product Information
We offer household cleaning supplies and related products, including cleaning cloths, window cleaning tools, crevice cleaning brushes, bathroom cleaning brushes, sink strainers, and cleaning gloves.
We make reasonable efforts to display product descriptions, images, and other information accurately. However, colors and visual details may appear differently depending on your screen, device, lighting conditions, or other factors.
Product images are provided for illustrative purposes unless otherwise stated. Actual product specifications and included accessories should be determined by the applicable product description.
If a product description contains an error or an item is unavailable, we reserve the right to take appropriate corrective action, subject to applicable law and any rights arising from an existing order.
3. Prices and Payment
Product prices and applicable shipping charges will be displayed on our website or during checkout.
Unless expressly stated otherwise, prices are presented in the currency indicated at checkout.
Applicable taxes and other charges will be displayed or calculated as required by applicable law.
Payment must be successfully authorized before an order can be processed.
4. One-Time Purchases
All purchases made through our website are one-time transactions.
We do not offer subscription-based purchases, automatic renewals, or recurring billing through our standard checkout process.
Placing an order does not authorize us to charge you automatically for future orders.
If you wish to make another purchase, you must place a separate order and authorize payment for that transaction.
5. Orders and Acceptance
After you submit an order, you may receive an order confirmation acknowledging that we have received your request.
An order confirmation does not necessarily constitute final acceptance if further review is required.
We reserve the right to cancel or refuse an order where permitted by law, including in cases involving suspected fraud, payment authorization failure, material pricing errors, product unavailability, or incorrect order information.
If payment has already been collected for an order that is canceled, we will arrange an appropriate refund in accordance with applicable law and our refund procedures.
6. Shipping and Delivery
We currently ship orders within the United States only.
Estimated order processing and delivery timeframes are described in our Shipping Policy. Delivery estimates are not guarantees unless expressly confirmed in writing.
Actual delivery may be affected by carrier operations, weather, address errors, or other circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms & Conditions.
Eligible returns must follow our return authorization and inspection procedures.
Approved refunds are generally issued to the original payment method within the timeframe described in our Return & Refund Policy.
Nothing in these terms limits any consumer rights that cannot be excluded under applicable law.
8. Intellectual Property
Unless otherwise indicated, the website’s original text, graphics, design elements, logos, page layouts, and other website content are owned by or licensed to Paultre Cleaning Supply LLC and are protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial purposes related to browsing and purchasing products.
You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from protected website content without prior written permission, except where permitted by law.
9. User Submissions and Reviews
If you submit reviews, feedback, suggestions, or other content to us, you represent that your submission does not knowingly violate another party’s rights or applicable law.
To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content for purposes related to operating, promoting, and improving our business.
We reserve the right to remove content that is unlawful, deceptive, abusive, infringing, or otherwise inappropriate.
You remain responsible for the content you submit.
10. Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and external websites.
Third-party services may be governed by their own terms and privacy policies.
We are not responsible for the independent practices of third parties except to the extent required by applicable law.
11. Disclaimer of Warranties
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, or free of harmful components.
Product warranties, if any, will be governed by the applicable product documentation, express warranty terms, and applicable law.
Nothing in this section excludes or limits a warranty or consumer right that cannot legally be excluded or limited.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Paultre Cleaning Supply LLC will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from the use of our website or products where such exclusion is legally permitted.
To the extent permitted by applicable law, our aggregate liability arising from a particular purchase will not exceed the amount paid for the product giving rise to the claim.
These limitations do not apply to liability that cannot be excluded or limited under applicable law, including any liability that must remain available to consumers under mandatory legal protections.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your material violation of these Terms & Conditions, or your infringement of another party’s rights.
Nothing in this section requires you to indemnify us for our own conduct where such an obligation would be prohibited by law.
14. Governing Law and Disputes
These Terms & Conditions are governed by the laws applicable to the transaction, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
If a dispute arises, the parties are encouraged to contact each other first and attempt to resolve the matter informally.
If informal resolution is unsuccessful, either party may pursue available remedies through a court or other dispute-resolution process with appropriate jurisdiction.
Nothing in this section prevents consumers from exercising mandatory rights under applicable law.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised effective date where appropriate.
Your continued use of the website after revised terms become effective constitutes acceptance to the extent permitted by applicable law.
16. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
17. Entire Agreement
These Terms & Conditions, together with our applicable website policies, constitute the agreement governing your use of our website and purchases made through it, subject to any separate written agreement and mandatory legal requirements.
18. Contact Information
For questions about these Terms & Conditions, please contact:
Paultre Cleaning Supply LLC
Email: [email protected]
Phone: +1 8459713633
Address: 525 Decatur St Uniondale NY 11553